Privacy Policy
How we collect, use, and protect your personal information.
Effective date: 21 February 2026
Dinesh Sparky ("we", "us", or "our") operates the website www.dineshsparky.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit information through our contact forms, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you submit a contact or quote request form on our website, we collect the following personal information:
- Your name
- Your contact details — either a phone number or email address
- A brief description of your enquiry — which may include your suburb or details about the electrical work you need
We do not collect sensitive information such as financial details, government identifiers, or health information through our website.
2. How We Collect Information
We collect personal information directly from you when you voluntarily complete and submit a contact form on our website. Our forms include:
- The "Get a Free Quote" form on our home page
- The contact form on our Contact page
We do not collect personal information from third parties or through automated tracking technologies such as cookies for analytics or advertising purposes.
3. How We Use Your Information
We use the personal information you provide solely for the purpose of:
- Responding to your enquiry or quote request
- Contacting you to discuss the electrical services you've requested
- Providing you with a quote or scheduling work
We will not use your personal information for marketing, promotional communications, or any purpose unrelated to your original enquiry unless you provide explicit consent.
4. Third-Party Services
When you submit a form on our website, your information is securely processed by Netlify (netlify.com), our hosting provider. Netlify receives your submission and makes it available to us via their dashboard and optional email notifications. We encourage you to review Netlify's Privacy Policy to understand how they handle data.
We do not share, sell, rent, or trade your personal information with any other third parties.
5. Data Storage & Security
Form submissions are processed by Netlify and accessible via the Netlify dashboard, with optional email notifications to our business email. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Local Storage
Our website uses your browser's local storage to remember your preferred display theme (light or dark mode). This does not contain any personal information, is not transmitted to any server, and can be cleared through your browser settings at any time.
7. Data Retention
We retain your personal information only for as long as necessary to respond to your enquiry, provide the services you've requested, and comply with any legal obligations. Once your information is no longer needed for these purposes, we will take reasonable steps to destroy or de-identify it.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your personal information where it is no longer required
- Withdraw consent and ask us not to contact you
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. External Links
Our website may contain links to external websites (such as social media profiles). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint about how we've handled your data, please contact us:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).